Privacy Policy

Privacy Policy

Jay Sioux, founder and owner of Elf Light Essence is  committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how your data is used and protected when you visit this website, make enquiries and or become a client.

Information collected

The following details may be collected.

Personal information  

Name, email, address, phone numbers, next of kin, billing address and payment information.

Non personal information

Browser type and IP address

If you are in receipt of services offered on this site the following information is likely to be collected.

Your contact details (usually phone number and email address) which will be stored electronically or on paper.

Confidentiality

Care is taken to keep all client information confidential

For the purposes of us working together and to aid the process  of this, brief notes of session content will be taken.

Client notes are made on paper with client initials only. These notes are kept in the form of personal shorthand which cannot be recognised by another person. Notes are stored safely away from any public access

Payments can be made via PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for further details.

All data is generally stored  for as long as it is required to communicate with you and as long as it is legally required to be kept. For example,  information  will be held for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. Your records may need to be kept for 5 to 7 years as a legal requirement.

How your information is Protected

A variety of security measures are used  to ensure the safety of your personal information. Your personal data, including payment information, is encrypted through secure socket layer (SSL) technology during transmission.

While reasonable steps  are taken to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, there is no way to guarantee absolute security.

Your data is respected . None of the information collected is sold, traded or rented to others.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used to enhance your experience on this website. Cookies assist to analyse trends, administer the site, track users’ movements around the site, and gather demographic information.

You can choose to disable cookies through your browser settings, though this may affect some functionality on this site.

Your rights and your data

You can  request that any personal data held about you be erased . This does not include any data that must be held for legal, or security purposes. Please make direct contact to request the deletion of your data.

Feedback

All feedback is welcome and will be shared on the website if you give permission. Your name and location can be anonymous if you choose.

Children’s Privacy

This website is not intended for children under the age of 13. There is no known collection of  personal information from children. If you believe  such information has been  collected, please make contact using the contact button , and steps will be taken  to remove it.

Changes to this Privacy Policy

This website will evolve to include the sale of Elf Light Essences etc and so this privacy policy will change accordingly. Updates will be posted on this page . Please feel welcome to review periodically to stay informed.
 

Contact

Should you require clarification or have any quires or concerns about your data in relation to this site please make contact using the contact form. Thank you